Refund policy
Last updated: March 2026
At Mondays on Mulberry, we want you to love your purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
Returned items must be:
Unworn and unwashed
In original condition
Returned with all original tags and packaging
Items showing signs of wear, damage, or alteration may not be accepted.
Final Sale Items
The following items are considered final sale and are not eligible for return or exchange:
Discounted or sale items
Limited releases or special collections
Made-to-order or personalized products
Gift cards
Requesting a Return
To request a return, please contact us at:
info@mondaysonmulberry.com
Include your order number and the item(s) you wish to return. Once approved, return instructions will be provided.
Unless an item is defective or incorrect, return shipping costs are the responsibility of the customer.
Refunds
Once your return has been received and inspected, approved refunds will be issued to the original method of payment.
Please allow 5–10 business days for your financial institution to process the refund.
Original shipping charges are non-refundable.
Exchanges
We currently offer exchanges only for:
Incorrect items received
Damaged or defective products
If you need a different size or color, we recommend placing a new order and returning the original item.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 5 days of delivery at:
info@mondaysonmulberry.com
Include photos of:
The item
Packaging
Shipping label
We will resolve the issue as quickly as possible.
Shipping Responsibility
Once an order has been marked as delivered by the shipping carrier, Mondays on Mulberry is not responsible for lost or stolen packages. We recommend contacting the carrier directly to file a claim if needed.
Contact Us
For any questions, please reach out anytime:
Email: info@mondaysonmulberry.com
Thank you for your support. There's nothing like a Monday on Mulberry.